I can’t even count how many hours I’ve spent in the past year arguing about some BS charge, trying to get something repaired under warranty, or even trying to redeem an valid coupon that was sent to me. I’ve reached a point where I’m exhausted in trying to fight these kinds of things but I feel like I can’t just let any of it go. Sometimes I wish I could hire a Karen, it would be 100% worth it.
A decade ago I moved into a house and tried to get the whole home dvr thing that was new at the time. It took like 4 calls before we got what we wanted. It was terrible. When I got the chance to move to a local isp I jumped. Other than it mightve taken them longer to restoring our residence after some idiot took out the line. It’s the second time it’s happened. Which is weird. Comcast was faster but they probably have more techs they fan throw at the problem. The first time the idiot left a trail of destruction down the road.